The Details

Scope of Work
Along with the Site Plan, the single most important document for your hospitals snow response. Most hospitals have an existing scope of work. Using that as our baseline, Showman Snow delves deep during our walkthrough, submitting recommendations tailored to improve troublesome areas, off-sites, and overall service. Some of the ways this is accomplished are reviewing & utilizing the appropriate type and amount of ice melt, the timing of applications, hand shoveling key areas, snow site placement, backup plans and people, troublesome areas and communication.​

Site Plan
Snow site plans work in tandem with the scope-of-work and are created for each of our properties. These plans identify detailed boundaries and service specifics for each surface of the property, the locations to pile snow, any obstacles on the property, special needs, timing of applications, order of service priority, equipment and equipment locations, roofs and gutters, high traffic and priority areas, steps, alleyways, and dozens of other important tangible items in full detail along with pictures and drone flyover.

Entrance & Sidewalk Control
Sidewalks are kept snow and ice free through our planning, specialized equipment, and personal attention. Our fully-trained and experienced sidewalk teams are equipped with snow shovels, snow blowers, power brooms, 4 foot hydraulic plows, and small skid steers with plows and brooms. Sidewalk deicing is performed with your choice of granular calcium & magnesium chlorides, liquid applications of magnesium chloride. Our sidewalk team arrives one full hour prior to an event to pretreat your hospitals' most vital locations on-time and with care.

De-Icing
​On vehicular pavements, we control ice with salt, calcium infused salt, liquid calcium, liquid magnesium, salt brine, and other state-of-the-art deicing methods. It is an ongoing focus to research and implement the most environmentally friendly de-icing products and application techniques.

Anti-Icing
Anti-Icing or "Pre-Treatment" is completed before the snow / ice event starts. This is a benefit to our clients as it prevents ice from bonding to the pavement. It speeds up melt times once the property is clear and reduces the overall usage of deicers needed for a clear property during each event

De-Icing Materials
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Our goal is to have 3x the annual average of material usage allocated for your property when you partner with us. This ensures that we don't run out of deicers during the years when you need them the most.
We have deicer depots located in all of our service areas for quick response times.

Common Provider Issues
Below are some issues we have seen from both national and local providers:
Over Promising-An example would be a provider stating they will ensure the loading dock is cleared at all times or snow will be placed in the agreed upon area, yet for one reason or another it doesn't happen.
Over Committing Resources-Some providers take on too much guaranteed work, and when a storm hits, their equipment and employees are elsewhere, and don't get to your site, leaving you in the lurch.
Overcharging-Contracts should work for both the hospital and the snow provider. Period.
Older Equipment-When the time comes to execute on a snow storm, hospitals deserve the most advanced equipment, properly serviced, and operated by an experienced expert.

Communication
Efficient and effective communication is key.
Our Winter Weather Alerts are emailed/texted to you and your team well before a winter weather event starts. Ongoing alerts and pictures are sent throughout snow/ice events.
Your hospital will have one-point-of-immediate, regular contact with your dedicated hospital snow manager and additionally we have a designated 24/7 phone number for you to reach our in-house management team 24 hours a day. At Shoman, we will customize communication to fit the health systems requirements, not the other way around.

Common Location Issues
Main Entrance-Too much melt drags into hospital foyer, too little or not timely/properly applied leaves it slippery. No shoveling leaves it unkept.
Alternate Entrances-must be addressed individually
Loading Dock(s)-Must be serviced on-time
RMW-pickups must have ingress and egress
Parking Lot(s)-Snow placement & timing
Parking Garage-Roof area, ingress
Delivery Access-Driveways & turnarounds
Slippery Surfaces-Many hospital surfaces need zero tolerance
Off-site Locations-difficult for most providers
​Fire Hydrants-sometimes treated as unimportant by or competition, Shoman maps them out and takes a picture of each after service.​